ICAM investigators are an asset for any organisation wanting to maximise learning from adverse events. This course equips learners with best practices for incident investigations using the ICAM methodology. Learners develop practical skills to identify root causes, avoid recurrence, and build organisational resilience.

This course is the introduction course. A full certificate course is available which is a 2 day programme.

Systematic investigation methodology helps identify true causes, leading to more effective prevention strategies and significant reduction in repeat incidents.

Meet your obligations under the Health and Safety at Work Act 2015 with thorough, defensible incident investigations that satisfy regulatory requirements.

In this course the trainee will:

• Apply the ICAM methodology systematically to investigate workplace incidents

• Identify and analyse contributing factors using the ICAM framework

• Develop effective corrective actions based on root cause analysis

• Create comprehensive investigation reports using ICAM principles

• Lead incident investigation teams using structured approaches

• Reduce Workplace Incidents

Delivery: Online via Teams (can be done in-person inhouse – please enquire.)

Time: 4 hours approx.

NZQA (NZ): None

Prerequisite: An understanding of incident investigation is useful.

Certification provided upon completion.